Privacy Information

Information We Collect

All personal information collected during the purchasing of an order will only be used by us to ensure that we can take process and deliver your order. We aim to maintain your account to the highest standard possible.

We collate statistics about our website traffic including sales and other commercial information. We only use this information to improve our service. We do like to reiterate none of this information is on an individual basis.

User Access

On registering with us you are provided with a username and passwords that allows you to privately access account information that we are holding. You are able to access your online account anytime. Inside your account it gives you the option to update, amend or delete any details you require.

Cookies

Cookies are small data files that are temporarily stored on your computer. By using these cookies it enable us to track your current shopping experience, save the contents of your shopping bag. All this allows us to continually improve our services.
 
Cookies cannot harm your computer.
 
Cookies do not contain any personal or private information.

Third Parties

We will simply not pass on or sell your information to any third party companies.

Communication

By registering to becoming a customer and providing us with your email address, phone number and postal address you consent to receive communications in relation to your order.

Security Policy

We take the security of personal details extremely seriously. Security policies are designed to protect the personal details under our control and therefor the information that we have collected from you is maintained in a secure web server.

Although we at Candi Kingdom take every measure to protect your information against loss, misuse and alteration. Unfortunately due to the nature of computer networks linked to the internet there is no absolutely guarantee on the security of your information provided over the internet and therefor we will not be responsible for this.

Due to its format, email communication cannot be encrypted; therefore it is not a secure means of communication. We will never ask you to send or confirm any of your personal details via email for this reason. If we need any information of this nature, we will only contact you by phone or by post.

We strongly advise never to send any sensitive information, such as passwords or credit card information, via email.

When using a public computer to place an order or use your account, make sure you log out completely and close the browser.

When creating a password for your account, a combination of letters and numbers is highly recommended. Try not to use obvious personal details.

We would recommend that you change your password frequently.

To protect you against any suspicious fraudulent use on your account; we will contact you by telephone before your order is processed.

We will never contact you by email to ask you to send or confirm any of your personal details. If we require any additional information of this nature, we will only contact you by phone or letter.

DO NOT RESPOND to any email asking for personal details. We would however ask that you report any suspicious emails by forwarding the email to info@candikingdom.com

Consent

By becoming a customer of CandiKingdom.com, you consent to the collection and use of data by us in the methods outlined and stated above.